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Category: eLearning Case Studies

Managing Aggressive Behaviour Safely

Yarra Trams’ bespoke e-Learning initiative equipped frontline staff with practical strategies and real-life scenarios to effectively handle aggressive behaviour, ensuring safety and fostering a secure work environment.

Empowering Customer Service Excellence

R&J Batteries and Poncho eLearning collaborate on an innovative CSR training program, with engaging animations, videos, and interactive elements. The program empowers CSRs with battery expertise and customer service skills, setting new standards for consistency, excellence in customer interactions and earning acclaim from management.

Transformative eLearning for Tram Workers

Yarra Trams collaborated with Poncho e-Learning to develop an innovative training program that simplified complex safety guidelines. This initiative empowered tram workers with a clear understanding of updated protocols, leading to enhanced safety practices, regulatory compliance, and improved adherence to protocols in their daily roles.

Route Familiarisation Innovation

Poncho eLearning transformed route familiarisation training for Yarra Trams by creating immersive, interactive videos covering 250 km of track. The innovative approach streamlines driver upskilling, reduces training times, and enhances service delivery and passenger experience.

Safety Skills for Rail Workers

Poncho’s innovative eLearning solution empowers Track Force Protection Coordinators (TFPCs) with immersive “choose-your-own-adventure” simulations, honing judgement and decision-making skills crucial for optimal safety outcomes in the dynamic rail environment. Recognised for excellence, the program enhances safety practices, fostering a safer work environment for rail workers nationwide.

Enhancing Rail Safety

Poncho eLearning’s innovative ‘choose-your-own-adventure’ program transformed rail worker training, immersing Track Force Protection Coordinators (TFPC) in realistic scenarios for enhanced safety practices. Participants applaud the engaging format, which sharpens decision-making skills and earns industry recognition for its innovative approach to safety education.

From Ashes to Education

Poncho e-Learning collaborated with CFA to develop a comprehensive eLearning solution, combining expert insights and engaging multimedia. Through engaging videos and 3D animations on websites and social media, farmers gained actionable insights to mitigate haystack fires.

Impactful Cyber Security Training

Jemena and Poncho eLearning revolutionised cyber security education with immersive video scenarios and a charismatic hacker character. The engaging training approach enhanced staff awareness, emphasising the critical role of vigilance in combating cyber threats.

Transforming Rail Induction for Success

Metro Trains Melbourne partnered with Poncho eLearning to revolutionise rail industry induction with a lifestyle TV approach. Featuring engaging segments and expert insights, the BRIK program transformed onboarding, reducing time and enhancing learning experience, and earned recognition in the Australian Institute of Training and Development Excellence Awards.

Navigating Stress in Sports

AIS’s innovative eLearning ‘Stress Bingo’ strategy revolutionises athlete training by simplifying stress management concepts and empowering athletes with practical skills for high-pressure situations.